An agent is a liaison between payment processing companies and merchants
who are seeking new accounts. Their objective is to provide solutions to clients who have a range of requirements and expectations.

For many agents, who to send a deal to is dependent
on their partnership agreement. Who can provide the highest commission rates over time? But occasionally, a merchant’s needs are more unique.

How To Master The Agent Role

Focus On Niche E-commerce verticals offer unlimited growth potential but have steep competition. Select a type of service that needs a solution different from others. Isolating an industry will help you concentrate on specific lead types and engage faster with specialized knowledge.Find SolutionsYour ISO partnership network should have all the capabilities your leads are seeking. From card not present (CNP) retail to online CBD sales, you’ll need the ability to compete in the diverse landscape of sales needs. Find solutions, expand your options.

Select Your Team

An experienced team will guide you with consistent and friendly customer service. Your team should be available to you as a knowledge resource to help you answer any questions your merchant has, and guide you through the process when needed.

Learn More About Our Agent Program

Offer more options, expand your offerings, and build your approval network. Mainstream companies like Square and Stripe provide limited customer support, and restrict a merchant’s ability to negotiate. If you have a client with high chargebacks, distinct products, or services that are restricted by top payment providers, you’ll need to establish trusted alternatives. Merchant SolutionsHigh risk merchants, or businesses who provide unconventional products or services, have different account requirements.

As an agent, you’ll need a solution for any type of business that comes your way. Importantly, margins and rates within high risk verticals are more substantial due to the restrictions placed on products and regulations that require monitoring.Selecting Partners That Fit the BillWhen you start a conversation with a new merchant, you’ll start putting together an informational application for the business. The basic information helps you qualify and categorize the type of services that a merchant requires. Afterwards, it’s time to speak with your payment partner.

Process driven communication is a must. Find a team who has clear expectations on information exchange. For example, Aacadia  Merchant Application organizes the first level of information required for processing. Beyond that, document requests from the bank or clear instructions on website adjustments need to be communicated clearly and quickly. Select a partner with processing experience and fast communication. Approve Accounts QuicklyThe best way to secure commission-based revenue is to close deals and open accounts.

Merchants, brokers, and banks all want to grow their business quickly. However, some companies may have been conditioned by processors like Square or Stripe who approve instantly and reject accounts later. Although impractical for merchants in high risk verticals, this high speed luxury is often the standard they expect. Understandably, any business owner waiting to receive payments on existing sales, or whose company is in a standstill, will want to see their account up and running. Make sure your processing partner is suited to handle accounts in specific verticals, and has the relationships with banks that get approvals fast.

Collecting And Submitting Merchant ApplicationsAfter you’ve put in the legwork, vetting a merchant, selecting your partner, and collecting documents, you will submit your application. Be sure the partner you are choosing to submit the application to has the resources and experience to get approval. The last thing you want to happen is for a bank to reject your merchant. Make sure the industry and regulations of your broker are consistent with your client’s needs.

‍Why Agents Choose Aacadia As Their High Risk ISO

Aacadia is your source of fast approvals, top commission pricing, and merchant retention. We have an established network of domestic banking partners which service all types of e-commerce businesses from low to high risk. Where others decline, we approve. Additionally, our commission structure is lauded as a highly respectable and competitive model. Be sure your ISO partner knows how to work with merchants to negotiate better pricing as their sales grow.

Staying focused on merchant needs is key to keeping accounts long term. Why Aacadia? Aacadia  understands the unique needs of different agents and businesses. We have established 24+ acquiring banking relationships to become experts in approving merchant accounts and helping companies accept online payments.